Head of Commercial Operations (f/m/d) Germany

SIGNA Sports United • Germany

as soon as possible

SIGNA Sports United (SSU) has built the global #1 sports commerce & tech platform with market leading positions in Bike, Tennis, Outdoor & Team Sports. We are leveraging our unique tech and operating platform to power our leading online shops like Fahrrad.de, Bikester, Probikeshop, Tennis-Point, Outfitter, and many more, and to provide solutions to industry partners, including end-to-end e-commerce as-a-service solutions for brands and federations, connecting and enabling offline specialist retailers through our proprietary Connected Retail Platform and integrating with digital sports communities.

As a Head of Commercial Operations, you report directly to the Chief Strategy Officer (CSO) of SIGNA Sports United, and lead a central team at group level, which supports our businesses to optimize commercial functions and further improve their financial performance. An eye for detail and an aptitude for solving complex problems are required. Furthermore, the role requires a deep understanding of the most relevant commercial e-commerce functions paired with strong business judgement, project management skills, and an empathic and inclusive leadership style.
The SSU Group shares a highly entrepreneurial management culture embracing self-determined and proactive ways-of-working with a pragmatic “can-do” attitude. Together, we lead sports businesses and entrepreneurs in the digital age.

What you will be responsible for

  • You lead and develop our SSU Group Commercial Operations team including hiring, training and personal development
  • You and your team identify and evaluate the improvement potential along all commercial functions together with the management team from the business units
  • You prioritize and align the scope and timelines of commercial projects in close collaboration with the management teams from the business units
  • You staff the project teams and steer the commercial projects including stakeholder management and communication including 360-degree feedback
  • You report results to management and other stakeholders including financial, operational and broader team sentiment KPIs like a Employee Net Promoter score

What we're looking for

  • You have more than ten years professional work experience of which at least five years in an e-commerce environment
  • You have experience and capability to building and leading diverse teams, ideally in an international e-commerce environment
  • You are characterized by a strong analytical mindset paired with an equally strong empathic personality and a natural “can-do” attitude
  • You have proven work expertise in 2-3 core e-commerce commercial functions, eg., Merchandising, Sourcing, Marketing, Sales, Pricing
  • You have proven project management skills, ideally with international teams with diverse backgrounds
  • You bring the ability to work effectively in a multi-task and high volume, complex environment which requires the ability to manage ambiguity and to be adaptable and flexible in responding to deadlines and workflow fluctuations
  • Your distinctive communication skills will help you to coordinate people involved from in- and outside the company and enable you to present problems in a target group-oriented manner
  • You present and communicate your ideas and concepts in a clear and concise way to stakeholders and towards top management

What you need to know

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

We at SIGNA Sports United believe that our team-spirit burns brightest when we're together. We also believe in flexible working models. As such, we provide a place for you to come, work and collaborate in any of our offices in the country you are employed in. And of course, you can work from home if needed.


About us

We never rest thinking we are the best. It‘s always about pushing forward and solving new problems and unknown spaces. Join our team and work with the brightest strategic minds. We are looking for support for our next big M&A deals and for projects run out of our „UMC – United Mission Control Center“. We offer support to our Businesses from our Commercial Operations experts, providing  pricing, marketing and commercial inhouse consulting. 



Our benefits

Fast paced company with exciting challenges

Flat hierarchies and fast decision making

Highly self-organised and autonomous way of working

Open and transparent international company culture

Exciting Combination of Tech and Sports e-commerce

Very dynamic environment with sport-enthusiastic colleagues


If you have any questions please send us an email



Apply now